![]() ![]() He did a great job!ĭuring Greg's service at our school call he followed all PPE requirements, safety rules and was extremely courteous to me and all of our employees. This morning at approximately 0900 Greg arrived to our school with the parts that we needed! In less than two hours Greg had all four ovens running. Greg promised that he would be back this Friday with parts but also said that he would try to expedite the shipping. ![]() I explained that we were having a very important event this Saturday. He explained the normal parts turn around time was 5 to 7 business days. ![]() Greg identified the parts that would be needed for our fourth oven. Greg isolated the problems and was able to get a third oven running. Within less than thirty minutes Greg had two ovens going and started troubleshooting the other two. The service call was placed in the afternoon and Greg arrived for a first call as our event was getting underway. Unfortunately, all four ovens would not fire up and we needed service quickly. Our school was having an event and our ovens were needed on short notice. My Director of Operations contacted your company for service on our Vulcan convection ovens that had been shutdown during the pandemic. I would personally like to recognize one of your service technicians for outstanding service provided to our school.
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